KNOWLEDGE AREAS

  • User Research and Usability Testing
  • Information Architecture
  • Content Management
  • Information Retrieval

EDUCATION

Master of Science in Information Management- September '08

iSchool, University of Washington, 3.8 GPA


Visual Search Engine Study Paper - expected October '08

iSchool,University of Washington

AOC website redesign proposal

Association of the Courts, Olympia WA


Bachelor of Arts in Speech Communication

University of Washington, 2003, 3.5 GPA

WORK EXPERIENCE

Intern, Program Development - June'07 to March'08

Net Objectives, Bellevue, WA

  • Developed Enterprise-level Agility Program

IT Help Desk - June'06 to June'07

iSchool, University of Washington

  • Provided technical support to iSchool students, faculty and staff

IT Help Desk - February'06 to June'06

Medical Center, University of Washington

  • Provided desktop support to Medical Center staff via phone and email

Public Relations - June '03 to September '05

Snohomish County Fire Distict 1, Everett, WA

  • Assisted public community programs
  • Created print publications
  • Developed system for computerizing district mapping systems

SKILLS

  • Enthusiastic, hardworking and self-motivated
  • Excellent communication skills
  • HTML, CSS, XML, MYSQL, PHP

PROFESSIONAL AFFILIATIONS